Technical and Order Related Support

I want a refund for the product I ordered?
I'm so confident that you'll absolutely LOVE everything the World Language Teacher Summit All-Access Pass gives you that Im willing to offer you a...
Mon, 9 Sep, 2019 at 8:19 PM
What Currency Do You Charge In?
All prices listed are in USD (US dollars).  
Thu, 18 Jul, 2019 at 4:44 AM
How do I clear my Internet Browser’s Cache, Cookies and History so I won’t have an error while watching the videos?
In reference to the information found at https://kb.iu.edu/d/ahic " In most computer-based web browsers, to open menus used to clear your cache, c...
Thu, 18 Jul, 2019 at 4:45 AM
When I try to download the MP3’s what I am getting are M4a files instead. What is the M4A audio?
Here's a note to explain M4a audio, which is taken from DVD Soft Website (http://www.dvd-creator-converter.com/tutorials/convert-mp3-to-m4a.html). ...
Thu, 18 Jul, 2019 at 4:48 AM
The Sound is not working, how do I get the sound to play?
Here are a few suggestions, which are common fixes for your audio/sound problem and are based on troubleshooting solutions found through research. 1. Sound...
Thu, 18 Jul, 2019 at 4:49 AM
The video link is no working or the video is not playing during the broadcast. What do I do?
Thank you for tuning in to watch the broadcast! I am sorry for the difficulties you are experiencing. First, let’s have you refresh your page. If you came ...
Thu, 18 Jul, 2019 at 4:50 AM
Video is not working? Buffers every 30 seconds?
It is typically due to an outdated flash player.  Please review your version and update if necessary from Adobe: https://get.adobe.com/flashplayer/ ...
Thu, 18 Jul, 2019 at 4:51 AM